Rights & Responsibilities

Your Responsibility

We expect you to :

  • Treat our staff with courtesy & respect.
  • Do not smoke on the premises.
  • Learn how to treat your own minor illnesses.
  • To respect our home visiting and out of hours emergency services.
  • PLEASE Cancel appointments if you cannot attend. Frequent failures to attend appointments may result in your removal from our list.

Your Rights

You can expect:

  • Confidentiality from all staff
  • Access to your medical records via practice manager.
  • Repeat prescriptions available within 2 working days.
  • To be treated with respect and courtesy